Refund policy

15-day returns

Changed your mind? You can return PEAK Gauge within 15 days of delivery, even if you've opened it and tried it in your car, as long as it comes back in resellable condition.

  • Resellable condition means the gauge and everything that came with it, in the original box, with no scratches, marks, adhesive residue or other signs of wear, and working exactly as it did when it arrived.
  • Returns that aren't in resellable condition may be refused and sent back to you at your cost.
  • An applied anti-glare screen protector can't be reused, so you don't need to send it back.
  • You pay the cost of shipping your return to us. We recommend a tracked service. Original shipping charges, if any, aren't refunded.

Damaged, defective or wrong item

If your order arrives damaged, doesn't work, or isn't what you ordered, contact us within 30 days of delivery. We'll repair, replace or refund it, and we cover shipping both ways. After 30 days, defects are covered by our 1-year Limited Warranty.

How to return

  1. Email support@peak-gauge.com with your order number and the reason for the return. For a problem, include a photo or short video if you can.
  2. If something isn't working, we'll try to fix it first. Many problems can be solved with a setting or a firmware update.
  3. If a return is needed, we'll send you instructions and the address to ship to. Returns sent without contacting us first can't be accepted.
  4. Pack the gauge securely, in its original box if you still have it.

Battery version

It contains a lithium-ion battery, so it must be shipped by ground service only. If the battery is swollen, leaking or damaged, don't ship it. Contact us first and we'll tell you what to do.

Refunds

Once your return arrives, we'll inspect it and email you. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few more days to post it.

Not accepted

  • Change-of-mind returns after 15 days, or not in resellable condition
  • Items damaged after delivery, including heat damage from being left in a hot car, drops, water or modification

Questions

Email support@peak-gauge.com. If the law where you live gives you more rights than this policy, those rights still apply.